Wave100 Platform Terms & Conditions of Use

Account Creation, Security & User Responsibilities

To fully access wave100's services, you are required to register a unique personal account. Each individual is permitted to hold only one active account at any time. Registering multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts without prior notice.

You are solely responsible for:

• Ensuring that all information provided during registration is accurate, complete, and kept up to date at all times
• Keeping your account password and login credentials confidential from third parties
• All activity that occurs under your account, whether carried out by you or by any other party who gains access
• Notifying the wave100 support team immediately if there is any unauthorised access or security breach on your account

Wave100 reserves the right to require additional identity verification at any time to ensure account security and compliance with anti-money laundering procedures. Failure to complete the verification requirements within the specified timeframe may result in temporary account suspension or closure.

Payment, Deposit & Transaction Information in MYR

All financial transactions on the wave100 platform are conducted exclusively in Malaysian Ringgit (MYR). No foreign currencies are accepted and no currency conversion is carried out through this platform. This ensures clarity and transparency for all users in Malaysia.

Accepted payment methods include online bank transfers via major Malaysian banks, and recognised digital wallets including GrabPay and Touch 'n Go eWallet. All deposits are subject to minimum and maximum limits set from time to time, which can be reviewed in your account dashboard.

For withdrawals, wave100 will process valid withdrawal requests within the specified timeframe, subject to the following conditions:

• Account identity verification is complete and the recipient's name matches the registered bank account or digital wallet name
• All applicable bonus wagering requirements, if any, have been fully met prior to submitting the withdrawal request
• No active investigation relating to the account is ongoing at the time the request is submitted

Wave100 is not responsible for any delays caused by internal processes of banks or digital wallet operators. If you have a dispute regarding a transaction, you must submit a complaint within thirty (30) days from the date the transaction occurred.

Changes to Terms & Governing Law

Wave100 reserves the right to modify, add to, or amend any part of these terms at any time at its absolute discretion. Significant changes will be communicated to registered users via their registered email address or through an in-platform notice before the changes take effect. Continued use of the platform after the effective date of any changes constitutes full acceptance of the amended terms.

Users are responsible for reviewing this Terms & Conditions page periodically to stay informed of the latest applicable version. The most recent update date will always be displayed at the top of this page for reference.

These terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms is subject to the exclusive jurisdiction of the competent courts of Malaysia. If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be reinterpreted to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

For any enquiries regarding these terms or platform practices, you can reach the wave100 team by email at: [email protected]. Our team will endeavour to respond to all enquiries within a reasonable timeframe.